AusFile Replacement Part Policy

Thank you for your purchase of a AusFile® Steel Storage Product!

We are confident that you will appreciate the fine quality and craftsmanship of your selection. AusFile® steel storage stands proudly behind each and every product we manufacture and we guarantee our work through the following Five (5) years limited warranty. We appreciate your business and look forward to your business in the years ahead. In order to provide you with timely assistance, please thoroughly inspect your furniture for missing of defective parts immediately after opening the carton. To receive replacement or missing parts under this warranty, call our Consumer Service Department. Please have your sales receipt or other proof of purchase.

AusFile® steel storage products are warranted to the original purchaser at the time of purchase and for a period of five (5) years thereafter.

Along with the above warranty, full details at https://www.accessoffice.com.au/profileproductwarranty.htm

Replacement Part Policy

Access Office Industries® carries a full range of replacement parts. These parts include but shall not be limited to Ball Bearing Runners, Hinges, and Locks, Glides as well as all other moving or fixed parts that might wear over time. If for any reason Access Office Industries® is unable to supply an original part to match the existing, it shall make available a fully compatible replacement that will work like the original.

It is the Policy of Access Office Industries® to maintain availability of parts for the current range of products to supply after the guarantee has expired. All replacement parts shall be supplied through the dealer the goods were originally purchased from. In the event of this not being practical, Access Office Industries® will at its discretion supply the parts directly. All cost of Freight or transport is the sole responsibility of the customer.

To ensure that this is achievable Access Office Industries® have ensured it’s suppliers of AusFile® product agree to the same terms as above

As a supplier of the AusFile® product to Access Office Industries® I fully agree to support the supply of spare parts for a minimum (5) five years from date of sale.

(Manufacturers Signature) - Suppliers Signature______________________________

(Distributors signature) – Access Office Industries_____________________________

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client testimonials

  • Good morning gents I wanted to thank you for all your advice, guidance and services this year and to share a few photos with you. Our first exams are underway and the students are experiencing this in our very first set up in the 3 sports halls. Sports hall 1 and 2 are the largest halls, and i think you will agree it looks amazing. We are so excited and relieved and im sure you will understand this feeling. Thank you again, Karen, Manager, Quality and Services Delivery Facilities and Services Centre - Edith Cowan University


    ECU Joondalup ,
  • Looks brilliant. The guys did a great job. Look forward to the ends on next month. Thanks for everything.


    The University of Western Australia, Claremont
  • I have a Book Fair running this week, so the greater school community are coming in, and the looks on parents/studen ts faces says it all :) :) ! The transformation is pretty amazing, and once again, I can’t thank you enough for being so helpful with the entire process Errol. Still a few finishing touches to be added, I look forward to the quotes on the soft furnishings. thanks kind regards Robyn


    Millars Well Library,
  • Hi Jamie, Thank you for doing such a great job with the supply of furniture at Bullsbrook. I was there this morning and it looks great   Thank you.   Kind regards,   Julie-Anne


    Ethel Warren Bullsbrook Community Centre & Library,
  • Wow the units look amazing, the teachers are extremely happy with the resul t. K ind regards, M ichelle W est Greenwood Primary School


    West Greenwood Primary School,
  • Thank-you very much for your service and help with our library shelves. They look good in our new building now we just have to get the finishing touches done on the building and we can start to move our books across and set up our library. The Pingrup CRC look forward to having many years of use of our new shelving.Thank -you and your company once again for the service and won’t hesitate in recommending you to other organizations.


    Pingrup Community Resource Centre, Pingrup
  • Hi Errol "Many thanks for the smooth delivery and installation of our furniture. We are especially grateful to Carl who went above and beyond the last couple of days." Ghylène Palmer Senior Librarian - Mount Lawley & Bunbury Campus Libraries


    EDITH COWAN UNIVERSITY BUNBURY & MOUNT LAWLEY LIBRARY,
  • We needed affordable library shelving as soon as possible and after shopping around we found Access. Not only was their quote substantially cheaper and the shelving products of a high standard but the service was friendly and most helpful and the turn around time extremely quick. We are very pleased with the result and would not hesitate in recommending their service to others.


    Treetops Montessori School, Perth
  • Hi Errol, I am in Mount Lawley today and got a lovely email and photo from Sarah to tell me the chair had arrived. It looks lovely! I cannot wait to see it myself. Thank you so much for the surprise!   Karen &nb sp;Kar en Gilmore | Manager, Quality & Service Delivery Facili ties and Services Centre  | Edith Cowan University  


    ECU Mt Lawley, Mt Lawley
  • Thanks dear Errol You are the best and now I know why so many people like you. Hope I can catch up with you next time at the WAECSSA show as I am going to cook something special for you. Cheers Jeannie Ku


    Christmas Island District High School,

Brands we sell

Ausfile
Eclipse