Hi Jon, I write to thank you for your outstanding service. When we spoke on Friday, you had a pleasant and efficient phone manner which immediately gave me confidence that you would make the exchange of my desk riser hassle free. Despite getting the run-around in the rabbit warren of our hospital, you took the time to configure the new desk riser. I work in an industry where customer experience is one of our main priorities, it is noticeable that you have the same priority. Thank you again. Reg ards, Oliver&nb sp; St John of God

Hi Errol, I am in Mount Lawley today and got a lovely email and photo from Sarah to tell me the chair had arrived. It looks lovely! I cannot wait to see it myself. Thank you so much for the surprise!   Karen &nb sp;Kar en Gilmore | Manager, Quality & Service Delivery Facili ties and Services Centre  | Edith Cowan University  

Hi Keith Jon delivered the train today, the colour is perfect! Thank you for all Jon has done to rebuild the train. Please send through the invoice when time permits so I can sign it and send to accounts. Many thanks. Vanessa

Hi Errol and Keith, I’ve been meaning for some time to share with you our gratitude for the service you have provided over the past twelve months, especially during the busy September to February period. You have made my job a lot easier and a lot simpler  with the prompt response time to all queries and your capacity to supply on time and in full all orders. I think you go above and beyond the service other suppliers provide and that is evident at all levels, right down to the delivery guys, nothing is too hard. Thanks again and we look forward to continuing our business relationship with you. Cheers Eoin 

Thank you so much. All chairs delivered today. The guys were wonderful in helping to distribute them to classrooms. Thanks again for all your help. Thanks Terri

Hi Errol We are so excited with our new shelving for the junior section and have sent some photos through for Jon to enjoy. Please pass them on. Talking to Jon has put  more thoughts in our heads moving forward for the rest of the financial year (and hopefully beyond) so stay tuned and fingers cross we will be talking soon about some exiting things we hope to do for other sections in our library. Thanks for everything Kind regards Georgie

Hello Young Karen. That all looks friggin awesome. You are so good at your job. Thanks. Kind Regards  

Also those chairs are fantastic. I’ve actually had a customer come in today who was so impressed she took a couple of photos and may get in touch for supplying her whole medical practice. Best regards' Kate

We needed affordable library shelving as soon as possible and after shopping around we found Access. Not only was their quote substantially cheaper and the shelving products of a high standard but the service was friendly and most helpful and the turn around time extremely quick. We are very pleased with the result and would not hesitate in recommending their service to others.

Thanks Karen, I really appreciate the excellent customer service! Thanks from Deb Team YBS