AusFile Product Stewardship Policy

Product Stewardship Policy

Ausfile® is committed to a programme of continuous improvement to reduce consumption of resources and minimize waste generated in the course of our business. We are committed to providing a superior product whilst minimizing adverse impacts to the environment. Ausfile® products are designed for extended useful life, we also keep spare parts for our products as all panels and other components are replaceable.

Ausfile® storage products are fully recyclable at their end of useful life; all products are designed to be separable for recycling and can be returned to any commercial recycling outlet or Ausfile® assembly facility.

Our aim is to continually improve our work practices and procedures that affect the environment. We are committed to finding ways to reduce the amount of packaging used on our products and to ensure once removed, it is sent for recycling or retuned for re-use. Packaging, cardboard and plastics are separated and recycled locally. During installations, all packing materials are collected and returned to our factory to be recycled.

Incidental or consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Client testimonials

  • Good afternoon Jon and Karl were at the Padbury Statewide Services Centre today installing screens.    I cannot speak highly enough of their professionalis m, patience and flexibility when completing this work. They were a delight to have working to completing this job Thank you and please pass on my affirmations Warm regards Lorraine


    Statewide Services,
  • I have a Book Fair running this week, so the greater school community are coming in, and the looks on parents/studen ts faces says it all :) :) ! The transformation is pretty amazing, and once again, I can’t thank you enough for being so helpful with the entire process Errol. Still a few finishing touches to be added, I look forward to the quotes on the soft furnishings. thanks kind regards Robyn


    Millars Well Library,
  • Hi Keith Jon delivered the train today, the colour is perfect! Thank you for all Jon has done to rebuild the train. Please send through the invoice when time permits so I can sign it and send to accounts. Many thanks. Vanessa


    Vanessa Murphy, City of...
  • Good afternoon Errol Just wanted to send you a quick note to say that we received our shelving and once again we are grateful for your efficiency and helpfulness. Please pass onto those involved who have helped us with our delivery. Have a wonderful Christmas and stay safe and will touch base with you again in the new year. Regards   Georgie Iluk a Capel Library


    Iluka Capel Library,
  • Good morning ???? We loved the chairs! Are we able to get 3x more please? The Chuni – Apeks Uni Chair Rach el Guilfoyle Depot Technical Officer


    Peter Hamilton, Kenwick
  • Hi,  Two weeks ago I sent an email reporting some chairs previously purchased were not working properly. A gentleman came out to check the broken chairs and promptly fixed them.  He then took the time to go through each and every chair brought and ensure they were all okay.  Then I ordered a filing cabinet.  This was delivered swiftly by a friendly, helpful delivery man.  I would like to say thank you to you all for providing such a wonderful service, from point of sale to after sale service.  Love your work Access Office Staff J.< /p> Kind est regards, Fiona


    LOVE YOUR WORK ACCESS OFFICE STAFF,
  • Also those chairs are fantastic. I’ve actually had a customer come in today who was so impressed she took a couple of photos and may get in touch for supplying her whole medical practice. Best regards' Kate


    Aussie I.T,
  • Just a quick note to say thank you for the safe delivery of the furniture. We have installed them in the library and I would have to say that the children are very excited. I had to limit the amount of time that they could sit on the yellow tub chairs so that everyone could have a turn. It was quite entertaining to watch.


    St Mary's Primary School, Sydney
  • Thanks Karen, I really appreciate the excellent customer service! Thanks from Deb Team YBS 


    Peter Hamilton, Kenwick
  • My thanks to the Access Office team. Installati on was quick and clean, shelves are looking fabulous and literally everyone who walks into the shop, comments on how great it looks. One comment was “we look like a real bookshop now”, another “so professional looking”. We are very happy with the quality of the shelves, workmanship, time involved from order to installation and the service from all of you.


    Central Institute of Technology, Perth

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