AusFile Product Stewardship Policy

Product Stewardship Policy

Ausfile® is committed to a programme of continuous improvement to reduce consumption of resources and minimize waste generated in the course of our business. We are committed to providing a superior product whilst minimizing adverse impacts to the environment. Ausfile® products are designed for extended useful life, we also keep spare parts for our products as all panels and other components are replaceable.

Ausfile® storage products are fully recyclable at their end of useful life; all products are designed to be separable for recycling and can be returned to any commercial recycling outlet or Ausfile® assembly facility.

Our aim is to continually improve our work practices and procedures that affect the environment. We are committed to finding ways to reduce the amount of packaging used on our products and to ensure once removed, it is sent for recycling or retuned for re-use. Packaging, cardboard and plastics are separated and recycled locally. During installations, all packing materials are collected and returned to our factory to be recycled.

Incidental or consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Client testimonials

  • Hi Stacey, Just wanted to say a BIG BIG THANK YOU to you and Jon  I am so grateful for you very kind gesture yesterday helping us out with our Pedestal dilemma! That was just wonderful and I am so very grateful!!!!!! ! I will definitely pop the spare key on a master key ring good idea and yes I will send a picture when the clinic is done ???? Have a lovely weekend Many thanks Ingrid


    Ingrid, Perth
  • Just a quick note to say thank you for the safe delivery of the furniture. We have installed them in the library and I would have to say that the children are very excited. I had to limit the amount of time that they could sit on the yellow tub chairs so that everyone could have a turn. It was quite entertaining to watch.


    St Mary's Primary School, Sydney
  • Hi Errol and Keith, I’ve been meaning for some time to share with you our gratitude for the service you have provided over the past twelve months, especially during the busy September to February period. You have made my job a lot easier and a lot simpler  with the prompt response time to all queries and your capacity to supply on time and in full all orders. I think you go above and beyond the service other suppliers provide and that is evident at all levels, right down to the delivery guys, nothing is too hard. Thanks again and we look forward to continuing our business relationship with you. Cheers Eoin 

  • Hello Young Karen. That all looks friggin awesome. You are so good at your job. Thanks. Kind Regards  


    Brian Neill, Bunbury
  • I really appreciate the excellent customer service! T hanks from Deb Team YBS 


    Deb,
  • Thanks for your support during our recent library upgrade. Your advice with regard to shelving was extremely useful, and the service provided by your team as we implemented the shelving was excellent. You kept us informed at each stage of the process, and your team was extremely flexible in responding to our needs.We are extremely pleased with the results.


    Schools of Isolated and Distance Education ,
  • Dear Errol I am writing to say thank you so very much for getting me furnished in my new office so quickly. The furniture is perfect – it looks great and it is very functional. I am very grateful you were able to have it ordered and delivered so quickly.  I would also like to acknowledge Daniel and Ryan for their work delivering and assembling the furniture. Despite the heat that day, they got in and got it done.  I was also impressed with how they consulted me about the position of a power point before they installed the big wall unit.  Please pass on my thanks to your staff.  I won’t hesitate to recommend your company should we need furniture at the school in the future. < /p> Renae As sociate Principal – Years 9 & 10 M ount Lawley Senior High School


    Mount Lawley Senior High School,
  • Looks brilliant. The guys did a great job. Look forward to the ends on next month. Thanks for everything.


    The University of Western Australia, Claremont
  • Hi Errol, I am in Mount Lawley today and got a lovely email and photo from Sarah to tell me the chair had arrived. It looks lovely! I cannot wait to see it myself. Thank you so much for the surprise!   Karen &nb sp;Kar en Gilmore | Manager, Quality & Service Delivery Facili ties and Services Centre  | Edith Cowan University  


    ECU Mt Lawley, Mt Lawley
  • Hi Jamie   Big thank you for the two new service pod desks and to Karl for helping us out to get them set up. Both are now in situ and get the big thumbs up.   Thank you Clara


    Midland Public Library,

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