AusFile Product Stewardship Policy

Product Stewardship Policy

Ausfile® is committed to a programme of continuous improvement to reduce consumption of resources and minimize waste generated in the course of our business. We are committed to providing a superior product whilst minimizing adverse impacts to the environment. Ausfile® products are designed for extended useful life, we also keep spare parts for our products as all panels and other components are replaceable.

Ausfile® storage products are fully recyclable at their end of useful life; all products are designed to be separable for recycling and can be returned to any commercial recycling outlet or Ausfile® assembly facility.

Our aim is to continually improve our work practices and procedures that affect the environment. We are committed to finding ways to reduce the amount of packaging used on our products and to ensure once removed, it is sent for recycling or retuned for re-use. Packaging, cardboard and plastics are separated and recycled locally. During installations, all packing materials are collected and returned to our factory to be recycled.

Incidental or consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Client testimonials

  • I really appreciate the excellent customer service! T hanks from Deb Team YBS 


    Deb,
  • My thanks to the Access Office team. Installati on was quick and clean, shelves are looking fabulous and literally everyone who walks into the shop, comments on how great it looks. One comment was “we look like a real bookshop now”, another “so professional looking”. We are very happy with the quality of the shelves, workmanship, time involved from order to installation and the service from all of you.


    Central Institute of Technology, Perth
  • Good morning gents I wanted to thank you for all your advice, guidance and services this year and to share a few photos with you. Our first exams are underway and the students are experiencing this in our very first set up in the 3 sports halls. Sports hall 1 and 2 are the largest halls, and i think you will agree it looks amazing. We are so excited and relieved and im sure you will understand this feeling. Thank you again, Karen, Manager, Quality and Services Delivery Facilities and Services Centre - Edith Cowan University


    ECU Joondalup ,
  • Hi Jon, I write to thank you for your outstanding service. When we spoke on Friday, you had a pleasant and efficient phone manner which immediately gave me confidence that you would make the exchange of my desk riser hassle free. Despite getting the run-around in the rabbit warren of our hospital, you took the time to configure the new desk riser. I work in an industry where customer experience is one of our main priorities, it is noticeable that you have the same priority. Thank you again. Reg ards, Oliver&nb sp; St John of God


    Outstanding service,
  • Thanks Karen, I really appreciate the excellent customer service! Thanks from Deb Team YBS 


    Peter Hamilton, Kenwick
  • Hi Errol Our desks arrived today and have inspired jealousy in a few of our other learning areas! Can I please request a quote for the same order of desks (36) as we may be looking to update a couple more class rooms. Many thanks San di


    Inspired Jealousy,
  • I have a Book Fair running this week, so the greater school community are coming in, and the looks on parents/studen ts faces says it all :) :) ! The transformation is pretty amazing, and once again, I can’t thank you enough for being so helpful with the entire process Errol. Still a few finishing touches to be added, I look forward to the quotes on the soft furnishings. thanks kind regards Robyn


    Millars Well Library,
  • I wanted to let you know how satisfied we are with the service we receive from Eclipse and with the products you supply. We love the fact we are supporting a local business and the turn- around time, especially for shelving is impressive. On behalf of the Library Service at Shire of Kalamunda may we wish all at Eclipse a Merry Christmas, a Happy New Year and a relaxing break with family.


    Shire of Kalamunda, Kalamunda
  • Hi,  Two weeks ago I sent an email reporting some chairs previously purchased were not working properly. A gentleman came out to check the broken chairs and promptly fixed them.  He then took the time to go through each and every chair brought and ensure they were all okay.  Then I ordered a filing cabinet.  This was delivered swiftly by a friendly, helpful delivery man.  I would like to say thank you to you all for providing such a wonderful service, from point of sale to after sale service.  Love your work Access Office Staff J.< /p> Kind est regards, Fiona


    LOVE YOUR WORK ACCESS OFFICE STAFF,
  • Jon was out today installing the screens. They look fabulous and we are very pleased. Jon is a great guy, all the staff have mentioned how lovely and helpful he has been so please pass on our thanks to Jon (I was out at a meeting when he finished up).


    Aimee Henderson, Joondalup

Brands we sell

AUS File
Eclipse
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