AusFile Product Stewardship Policy

Product Stewardship Policy

Ausfile® is committed to a programme of continuous improvement to reduce consumption of resources and minimize waste generated in the course of our business. We are committed to providing a superior product whilst minimizing adverse impacts to the environment. Ausfile® products are designed for extended useful life, we also keep spare parts for our products as all panels and other components are replaceable.

Ausfile® storage products are fully recyclable at their end of useful life; all products are designed to be separable for recycling and can be returned to any commercial recycling outlet or Ausfile® assembly facility.

Our aim is to continually improve our work practices and procedures that affect the environment. We are committed to finding ways to reduce the amount of packaging used on our products and to ensure once removed, it is sent for recycling or retuned for re-use. Packaging, cardboard and plastics are separated and recycled locally. During installations, all packing materials are collected and returned to our factory to be recycled.

Incidental or consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Client testimonials

  • Thank Jon for us, he was amazing today and you and your crew putting all of this together for us at the last minute. We really couldn’t have asked for better service, we really really appreciate it! Kind regards, Michelle Couacaud Customer Service, Fleet and Building Maintenance Officer Office of Executive Director Sc hool Curriculum and Standards Department of Education

  • Hi Stacey. Thank you so much for processing this so promptly. Sincere apologies for the changes, Access are always our go to for our office furniture and we will in contact as soon as plans have been confirmed by Management. Please also pass on apologies to Karen in Sales who is always so fantastic to deal with and goes above on beyond. Her hard work does not go unnoticed. Thank you again. Kind regards,  Jane


    Jane McIntyre, Koondoola
  • Thanks for your support during our recent library upgrade. Your advice with regard to shelving was extremely useful, and the service provided by your team as we implemented the shelving was excellent. You kept us informed at each stage of the process, and your team was extremely flexible in responding to our needs.We are extremely pleased with the results.


    Schools of Isolated and Distance Education ,
  • Hi Jamie   Big thank you for the two new service pod desks and to Karl for helping us out to get them set up. Both are now in situ and get the big thumbs up.   Thank you Clara


    Midland Public Library,
  • Hi Stacey, Just wanted to say a BIG BIG THANK YOU to you and Jon  I am so grateful for you very kind gesture yesterday helping us out with our Pedestal dilemma! That was just wonderful and I am so very grateful!!!!!! ! I will definitely pop the spare key on a master key ring good idea and yes I will send a picture when the clinic is done ???? Have a lovely weekend Many thanks Ingrid


    Ingrid, Perth
  • Hi,  Two weeks ago I sent an email reporting some chairs previously purchased were not working properly. A gentleman came out to check the broken chairs and promptly fixed them.  He then took the time to go through each and every chair brought and ensure they were all okay.  Then I ordered a filing cabinet.  This was delivered swiftly by a friendly, helpful delivery man.  I would like to say thank you to you all for providing such a wonderful service, from point of sale to after sale service.  Love your work Access Office Staff J.< /p> Kind est regards, Fiona


    LOVE YOUR WORK ACCESS OFFICE STAFF,
  • Thank you so much. All chairs delivered today. The guys were wonderful in helping to distribute them to classrooms. Thanks again for all your help. Thanks Terri

    Upper Swan
  • Good afternoon Errol Just wanted to send you a quick note to say that we received our shelving and once again we are grateful for your efficiency and helpfulness. Please pass onto those involved who have helped us with our delivery. Have a wonderful Christmas and stay safe and will touch base with you again in the new year. Regards   Georgie Iluk a Capel Library


    Iluka Capel Library,
  • Can you please pass on our thanks to Errol and co. for their assistance in getting the lily pad chairs to us? We are thrilled with the finished product, our YA area looks fantastic! Many thanks


    Shire of Kalamunda , Kalamun...
  • Hi Errol and Keith, I’ve been meaning for some time to share with you our gratitude for the service you have provided over the past twelve months, especially during the busy September to February period. You have made my job a lot easier and a lot simpler  with the prompt response time to all queries and your capacity to supply on time and in full all orders. I think you go above and beyond the service other suppliers provide and that is evident at all levels, right down to the delivery guys, nothing is too hard. Thanks again and we look forward to continuing our business relationship with you. Cheers Eoin 

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