AusFile Product Stewardship Policy

Product Stewardship Policy

Ausfile® is committed to a programme of continuous improvement to reduce consumption of resources and minimize waste generated in the course of our business. We are committed to providing a superior product whilst minimizing adverse impacts to the environment. Ausfile® products are designed for extended useful life, we also keep spare parts for our products as all panels and other components are replaceable.

Ausfile® storage products are fully recyclable at their end of useful life; all products are designed to be separable for recycling and can be returned to any commercial recycling outlet or Ausfile® assembly facility.

Our aim is to continually improve our work practices and procedures that affect the environment. We are committed to finding ways to reduce the amount of packaging used on our products and to ensure once removed, it is sent for recycling or retuned for re-use. Packaging, cardboard and plastics are separated and recycled locally. During installations, all packing materials are collected and returned to our factory to be recycled.

Incidental or consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Client testimonials

  • Hi Jon, I write to thank you for your outstanding service. When we spoke on Friday, you had a pleasant and efficient phone manner which immediately gave me confidence that you would make the exchange of my desk riser hassle free. Despite getting the run-around in the rabbit warren of our hospital, you took the time to configure the new desk riser. I work in an industry where customer experience is one of our main priorities, it is noticeable that you have the same priority. Thank you again. Reg ards, Oliver&nb sp; St John of God


    Outstanding service,
  • Good afternoon Jon and Karl were at the Padbury Statewide Services Centre today installing screens.    I cannot speak highly enough of their professionalis m, patience and flexibility when completing this work. They were a delight to have working to completing this job Thank you and please pass on my affirmations Warm regards Lorraine


    Statewide Services,
  • Thank Jon for us, he was amazing today and you and your crew putting all of this together for us at the last minute. We really couldn’t have asked for better service, we really really appreciate it! Kind regards, Michelle Couacaud Customer Service, Fleet and Building Maintenance Officer Office of Executive Director Sc hool Curriculum and Standards Department of Education

  • My thanks to the Access Office team. Installati on was quick and clean, shelves are looking fabulous and literally everyone who walks into the shop, comments on how great it looks. One comment was “we look like a real bookshop now”, another “so professional looking”. We are very happy with the quality of the shelves, workmanship, time involved from order to installation and the service from all of you.


    Central Institute of Technology, Perth
  • Hi Keith Jon delivered the train today, the colour is perfect! Thank you for all Jon has done to rebuild the train. Please send through the invoice when time permits so I can sign it and send to accounts. Many thanks. Vanessa


    Vanessa Murphy, City of...
  • Hi Errol We are so excited with our new shelving for the junior section and have sent some photos through for Jon to enjoy. Please pass them on. Talking to Jon has put  more thoughts in our heads moving forward for the rest of the financial year (and hopefully beyond) so stay tuned and fingers cross we will be talking soon about some exiting things we hope to do for other sections in our library. Thanks for everything Kind regards Georgie


    Capel Library,
  • Hi Geoff Just wanted to let you know,  Karl was fantastic and we appreciated all his hard work. He put up with a lot of neurotic staff members here and handled it with patience and grace. Please pass on our sincerest thanks and gratitude from all the staff here. Kind regards Michelle


    Patience and Grace,
  • Errol and the rest of the team have done an excellent job assisting us in putting together an affordable package of attractive and functional furniture for our recent reading lounge refurbishment. Many thanks all and we look forward to continuing to see your new lines of furniture and accessories in the coming years.


    Thornlie Library, Gosnells
  • Thank you so much. All chairs delivered today. The guys were wonderful in helping to distribute them to classrooms. Thanks again for all your help. Thanks Terri

    Upper Swan
  • Thank-you very much for your service and help with our library shelves. They look good in our new building now we just have to get the finishing touches done on the building and we can start to move our books across and set up our library. The Pingrup CRC look forward to having many years of use of our new shelving.Thank -you and your company once again for the service and won’t hesitate in recommending you to other organizations.


    Pingrup Community Resource Centre, Pingrup

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