Delivery Information / T & C's

DELIVERY - TERMS & CONDITIONS


DIRECT DELIVERY FEE

The following "Delivery Fees" apply to deliveries of standard, ex stock product, on a per order / per delivery basis.

Perth Metropolitan Area - Product purchased from the price list is FIS to Customers Warehouse (Ground Floor) or to a Nominated Carrier.

Delivery fees will apply for;

·         Above Ground Floor Deliveries,

·         Direct to your Customer's Warehouse, or Site and Non-Standard Product.

·         Perth Metropolitan Area - Direct delivery to Customers client;

·         Ground Floor.

Above Ground Floor: Please discuss with sales representative. A lift must be available. An additional fee will be added to deliveries using stairs. As additional staff will be required. Delivery fees will vary depending on type and quantity of product ordered.

The Perth Metropolitan Delivery Area is defined as the areas bounded by Joondalup, Midvale, Kalamunda, Roleystone, Armadale, Rockingham.

Any deliveries made outside these areas will incur additional delivery fees. Price on Application.

Deliveries to the Rockingham area, will generally be on Wednesdays only.

Deliveries to the Mandurah area, occur on alternate Wednesday's (Fortnightly). Delivery dates and delivery fees on application.

Perth Central CBD - Due to Restricted Building Access, Delivery and Parking Restraints in the Perth CBD area the following MINIMUM delivery fees will apply;

Ground Floor: $130.00 per delivery plus GST. (Subject to change without notice)

Above Ground Floor: $180.00 per delivery plus GST. (Subject to change without notice)

The Perth Central CBD Delivery Area is defined as the areas bounded by Plain Street, Riverside Drive, Thomas Road and Graham Farmer Freeway.

Additional fees may apply depending on delivery location and access. These fees do not include placement charges. Customers are required to complete our "Direct Delivery Request Form" prior to quotation. If information supplied is inaccurate additional fees may be charged.

CBD Vehicle/Truck Parking
For CBD projects where parking of our Vehicle/Truck may be required, a parking bay/s may need to be allocated for our Vehicle/Truck for the period of the project.
Should Access Office Industries is required to book a bay or bay/s, we reserve the right to pass on these charges inclusive of handling fees to our customer.

Delivery Times
Staff are available between 7.30am and 14.00pm

CUSTOMER REPRESENTATIVE
We request that at the time of delivery, particularly for large projects, your company representative be on site. To be able to confirm / supervise the delivery arrangements and to confirm quantities received.

GST
The prices contained in this Price List exclude "Goods and Services Tax" (GST), please add GST to these prices.

FAILED DELIVERIES
We reserve the right to charge an additional Delivery Fee/s where;
Deliveries have failed due to misinformation about the site have been provided,
Arrangements have not been suitably met,
The Site is not ready to be able to accept our goods,
Our Truck has been turned away for reasons out of our control.

Our Feature products

Completed Projects / Jobs

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Client testimonials

  • Also those chairs are fantastic. I’ve actually had a customer come in today who was so impressed she took a couple of photos and may get in touch for supplying her whole medical practice. Best regards' Kate


    Aussie I.T,

  • Hi Keith Jon delivered the train today, the colour is perfect! Thank you for all Jon has done to rebuild the train.  Many thanks. Vanessa


    Vanessa Murphy, City of...

  • Good morning!!!! We loved the chairs! Are we able to get 3x more please? The Chuni – Apeks Uni Chair Rach el Guilfoyle Depot Technical Officer


    Peter Hamilton, Kenwick

  • Can you please pass on our thanks to Errol and co. for their assistance in getting the lily pad chairs to us? We are thrilled with the finished product, our YA area looks fantastic! Many thanks


    Shire of Kalamunda , Kalamun...

  • Hi,  Two weeks ago I sent an email reporting some chairs previously purchased were not working properly. A gentleman came out to check the broken chairs and promptly fixed them.  He then took the time to go through each and every chair brought and ensure they were all okay.  Then I ordered a filing cabinet.  This was delivered swiftly by a friendly, helpful delivery man.  I would like to say thank you to you all for providing such a wonderful service, from point of sale to after sale service.  Love your work Access Office Staff J.< /p> Kind est regards, Fiona


    LOVE YOUR WORK ACCESS OFFICE STAFF,

  • Hi Errol and Keith, I’ve been meaning for some time to share with you our gratitude for the service you have provided over the past twelve months, especially during the busy September to February period. You have made my job a lot easier and a lot simpler  with the prompt response time to all queries and your capacity to supply on time and in full all orders. I think you go above and beyond the service other suppliers provide and that is evident at all levels, right down to the delivery guys, nothing is too hard. Thanks again and we look forward to continuing our business relationship with you. Cheers Eoin 

  • My thanks to the Access Office team. Installati on was quick and clean, shelves are looking fabulous and literally everyone who walks into the shop, comments on how great it looks. One comment was “we look like a real bookshop now”, another “so professional looking”. We are very happy with the quality of the shelves, workmanship, time involved from order to installation and the service from all of you.


    Central Institute of Technology, Perth

  • I wanted to let you know how satisfied we are with the service we receive from Eclipse and with the products you supply. We love the fact we are supporting a local business and the turn- around time, especially for shelving is impressive. On behalf of the Library Service at Shire of Kalamunda may we wish all at Eclipse a Merry Christmas, a Happy New Year and a relaxing break with family.


    Shire of Kalamunda, Kalamunda

  • Good morning gents I wanted to thank you for all your advice, guidance and services this year and to share a few photos with you. Our first exams are underway and the students are experiencing this in our very first set up in the 3 sports halls. Sports hall 1 and 2 are the largest halls, and i think you will agree it looks amazing. We are so excited and relieved and im sure you will understand this feeling. Thank you again, Karen, Manager, Quality and Services Delivery Facilities and Services Centre - Edith Cowan University


    ECU Joondalup ,

  • Good afternoon Errol Just wanted to send you a quick note to say that we received our shelving and once again we are grateful for your efficiency and helpfulness. Please pass onto those involved who have helped us with our delivery. Have a wonderful Christmas and stay safe and will touch base with you again in the new year. R egards,Georgie Iluka Capel Library


    Iluka Capel Library,

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