Delivery Information

Delivery Information / T & C's

DELIVERY - TERMS & CONDITIONS

DIRECT DELIVERY FEE

The following "Delivery Fees" apply to deliveries of standard, ex stock product, on a per order / per delivery basis.

Perth Metropolitan Area - Product purchased from the price list is FIS to Customers Warehouse (Ground Floor) or to a Nominated Carrier.

Delivery fees will apply for;

· Above Ground Floor Deliveries,

· Direct to your Customer's Warehouse, or Site and Non-Standard Product.

· Perth Metropolitan Area - Direct delivery to Customers client;

· Ground Floor.

Above Ground Floor: Please discuss with sales representative. A lift must be available. An additional fee will be added to deliveries using stairs. As additional staff will be required. Delivery fees will vary depending on type and quantity of product ordered.

The Perth Metropolitan Delivery Area is defined as the areas bounded by Joondalup, Midvale, Kalamunda, Roleystone, Armadale, Rockingham.

Any deliveries made outside these areas will incur additional delivery fees. Price on Application.

Deliveries to the Rockingham area, will generally be on Wednesdays only.

Deliveries to the Mandurah area, occur on alternate Wednesday's (Fortnightly). Delivery dates and delivery fees on application.

Perth Central CBD - Due to Restricted Building Access, Delivery and Parking Restraints in the Perth CBD area the following MINIMUM delivery fees will apply;

Ground Floor: $130.00 per delivery plus GST. (Subject to change without notice)

Above Ground Floor: $180.00 per delivery plus GST. (Subject to change without notice)

The Perth Central CBD Delivery Area is defined as the areas bounded by Plain Street, Riverside Drive, Thomas Road and Graham Farmer Freeway.

Additional fees may apply depending on delivery location and access. These fees do not include placement charges. Customers are required to complete our "Direct Delivery Request Form" prior to quotation. If information supplied is inaccurate additional fees may be charged.

CBD Vehicle/Truck Parking
For CBD projects where parking of our Vehicle/Truck may be required, a parking bay/s may need to be allocated for our Vehicle/Truck for the period of the project.
Should Access Office Industries is required to book a bay or bay/s, we reserve the right to pass on these charges inclusive of handling fees to our customer.

Delivery Times
Staff are available between 7.30am and 14.00pm

CUSTOMER REPRESENTATIVE
We request that at the time of delivery, particularly for large projects, your company representative be on site. To be able to confirm / supervise the delivery arrangements and to confirm quantities received.

GST
The prices contained in this Price List exclude "Goods and Services Tax" (GST), please add GST to these prices.

FAILED DELIVERIES
We reserve the right to charge an additional Delivery Fee/s where;
Deliveries have failed due to misinformation about the site have been provided,
Arrangements have not been suitably met,
The Site is not ready to be able to accept our goods,
Our Truck has been turned away for reasons out of our control.

Client testimonials

Hello Young Karen. That all looks friggin awesome. You are so good at your job. Thanks. Kind Regards

Brian Neill, Bunbury
I wanted to let you know how satisfied we are with the service we receive from Eclipse and with the products you supply. We love the fact we are supporting a local business and the turn- around time, especially for shelving is impressive. On behalf of the Library Service at Shire of Kalamunda may we wish all at Eclipse a Merry Christmas, a Happy New Year and a relaxing break with family.

Shire of Kalamunda, Kalamunda
Looks brilliant. The guys did a great job. Look forward to the ends on next month. Thanks for everything.

The University of Western Australia, Claremont
Just wanted to say a BIG BIG THANK YOU to you and Jon I am so grateful for you very kind gesture yesterday helping us out with our Pedestal dilemma! That was just wonderful and I am so very grateful!!!!!! ! Ma ny thanks Ingrid

Ingrid, Perth
Hi Carolyn and Access Office Industries Just a quick email to thank you both for your wonderful customer service, I am so very happy with my custom desk – your idea’s have worked out perfectly So thank you very much for taking the time to visit the site and work out what is best for the office area. Jon who delivered and put together the desk, bookshelves and filing cabinet went above and beyond to deliver professional, helpful and high quality assistance on Monday – many thanks! What a wonderful company to deal with. Thank you for your time. Kind regards Deb

SCHOOL OF SPECIAL EDUCATIONAL NEEDS: BEHAVIOUR AND ENGAGEMENT,
Hi Stacey. Thank you so much for processing this so promptly. Sincere apologies for the changes, Access are always our go to for our office furniture and we will in contact as soon as plans have been confirmed by Management. Please also pass on apologies to Karen in Sales who is always so fantastic to deal with and goes above on beyond. Her hard work does not go unnoticed. Thank you again. Kind regards, Jane

Jane McIntyre, Koondoola
Dear Errol I am writing to say thank you so very much for getting me furnished in my new office so quickly. The furniture is perfect – it looks great and it is very functional. I am very grateful you were able to have it ordered and delivered so quickly. I would also like to acknowledge Daniel and Ryan for their work delivering and assembling the furniture. Despite the heat that day, they got in and got it done. I was also impressed with how they consulted me about the position of a power point before they installed the big wall unit. Please pass on my thanks to your staff. I won’t hesitate to recommend your company should we need furniture at the school in the future. < /p> Renae As sociate Principal – Years 9 & 10 M ount Lawley Senior High School

Mount Lawley Senior High School,
Thank you so much for our beautiful Christmas Hamper. What a lovely kind and generous gesture. We look forward to enjoying the contents at our last team meeting for the year next Wednesday. Thank you so much for your gift and your ongoing assistance with great products. We love our shelving and the idea of mobile really came to the fore last month as we rearranged the library to accommodate a large art exhibition. Was so easy, quick and safe to do! Wishing you and all the team a wonderful Christmas time, hope you have a bit a break to recharge the batteries for next year.

Campaspe Regional Library, Shire o...
Just a quick note to say thank you for the safe delivery of the furniture. We have installed them in the library and I would have to say that the children are very excited. I had to limit the amount of time that they could sit on the yellow tub chairs so that everyone could have a turn. It was quite entertaining to watch.

St Mary's Primary School, Sydney
Good afternoon Errol Just wanted to send you a quick note to say that we received our shelving and once again we are grateful for your efficiency and helpfulness. Please pass onto those involved who have helped us with our delivery. Have a wonderful Christmas and stay safe and will touch base with you again in the new year. R egards,Georgie Iluka Capel Library

Iluka Capel Library,

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