Delivery Information / T & C's

DELIVERY - TERMS & CONDITIONS


DIRECT DELIVERY FEE

The following "Delivery Fees" apply to deliveries of standard, ex stock product, on a per order / per delivery basis.

Perth Metropolitan Area - Product purchased from the price list is FIS to Customers Warehouse (Ground Floor) or to a Nominated Carrier.

Delivery fees will apply for;

·         Above Ground Floor Deliveries,

·         Direct to your Customer's Warehouse, or Site and Non-Standard Product.

·         Perth Metropolitan Area - Direct delivery to Customers client;

·         Ground Floor.

Above Ground Floor: Please discuss with sales representative. A lift must be available. An additional fee will be added to deliveries using stairs. As additional staff will be required. Delivery fees will vary depending on type and quantity of product ordered.

The Perth Metropolitan Delivery Area is defined as the areas bounded by Joondalup, Midvale, Kalamunda, Roleystone, Armadale, Rockingham.

Any deliveries made outside these areas will incur additional delivery fees. Price on Application.

Deliveries to the Rockingham area, will generally be on Wednesdays only.

Deliveries to the Mandurah area, occur on alternate Wednesday's (Fortnightly). Delivery dates and delivery fees on application.

Perth Central CBD - Due to Restricted Building Access, Delivery and Parking Restraints in the Perth CBD area the following MINIMUM delivery fees will apply;

Ground Floor: $130.00 per delivery plus GST. (Subject to change without notice)

Above Ground Floor: $180.00 per delivery plus GST. (Subject to change without notice)

The Perth Central CBD Delivery Area is defined as the areas bounded by Plain Street, Riverside Drive, Thomas Road and Graham Farmer Freeway.

Additional fees may apply depending on delivery location and access. These fees do not include placement charges. Customers are required to complete our "Direct Delivery Request Form" prior to quotation. If information supplied is inaccurate additional fees may be charged.

CBD Vehicle/Truck Parking
For CBD projects where parking of our Vehicle/Truck may be required, a parking bay/s may need to be allocated for our Vehicle/Truck for the period of the project.
Should Access Office Industries is required to book a bay or bay/s, we reserve the right to pass on these charges inclusive of handling fees to our customer.

Delivery Times
Staff are available between 7.30am and 14.00pm

CUSTOMER REPRESENTATIVE
We request that at the time of delivery, particularly for large projects, your company representative be on site. To be able to confirm / supervise the delivery arrangements and to confirm quantities received.

GST
The prices contained in this Price List exclude "Goods and Services Tax" (GST), please add GST to these prices.

FAILED DELIVERIES
We reserve the right to charge an additional Delivery Fee/s where;
Deliveries have failed due to misinformation about the site have been provided,
Arrangements have not been suitably met,
The Site is not ready to be able to accept our goods,
Our Truck has been turned away for reasons out of our control.

Our Feature products

Completed Projects / Jobs

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Client testimonials

  • Hello Young Karen. That all looks friggin awesome. You are so good at your job. Thanks. Kind Regards  


    Brian Neill, Bunbury

  • My thanks to the Access Office team. Installati on was quick and clean, shelves are looking fabulous and literally everyone who walks into the shop, comments on how great it looks. One comment was “we look like a real bookshop now”, another “so professional looking”. We are very happy with the quality of the shelves, workmanship, time involved from order to installation and the service from all of you.


    Central Institute of Technology, Perth

  • Good afternoon Jon and Karl were at the Padbury Statewide Services Centre today installing screens.    I cannot speak highly enough of their professionalis m, patience and flexibility when completing this work. They were a delight to have working to completing this job Thank you and please pass on my affirmations Warm regards Lorraine


    Statewide Services,

  • Dear Errol Our new furniture is lovely. Thanks very much for your care and assistance as well as that of your marvellous team. James and the hard working gentlemen (Peter, Gary and John) who did such a great job of the deliveries.The y worked quickly, efficiently and were very polite and helpful. Many Thanks


    Balcatta Senior High School, Balcatta

  • Thank-you very much for your service and help with our library shelves. They look good in our new building now we just have to get the finishing touches done on the building and we can start to move our books across and set up our library. The Pingrup CRC look forward to having many years of use of our new shelving.Thank -you and your company once again for the service and won’t hesitate in recommending you to other organizations.


    Pingrup Community Resource Centre, Pingrup

  • Hi Stacey,   Thank you so much for processing this so promptly.   Sincer e apologies for the changes,  Access are always our go to for our office furniture and we will in contact as soon as plans have been confirmed by Management.   Please also pass on apologies to Karen in Sales who is always so fantastic to deal with and goes above on beyond. Her hard work does not go unnoticed.   Thank you again.  


    Jane McIntyre, Koondoola

  • Hi Stacey. Thank you so much for processing this so promptly. Sincere apologies for the changes, Access are always our go to for our office furniture and we will in contact as soon as plans have been confirmed by Management. Please also pass on apologies to Karen in Sales who is always so fantastic to deal with and goes above on beyond. Her hard work does not go unnoticed. Thank you again. Kind regards,  Jane


    Jane McIntyre, Koondoola

  • Just a quick note to say thank you for the safe delivery of the furniture. We have installed them in the library and I would have to say that the children are very excited. I had to limit the amount of time that they could sit on the yellow tub chairs so that everyone could have a turn. It was quite entertaining to watch.


    St Mary's Primary School, Sydney

  • Hi Jon, I write to thank you for your outstanding service. When we spoke on Friday, you had a pleasant and efficient phone manner which immediately gave me confidence that you would make the exchange of my desk riser hassle free. Despite getting the run-around in the rabbit warren of our hospital, you took the time to configure the new desk riser. I work in an industry where customer experience is one of our main priorities, it is noticeable that you have the same priority. Thank you again. Reg ards, Oliver&nb sp; St John of God


    Outstanding service,

  • I really appreciate the excellent customer service! T hanks from Deb Team YBS 


    Deb,

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